Accessibility for People with Disabilities
Pro Door & Dock Systems is committed to treating all people in a manner that allows them to maintain their dignity and independence. We believe in integration and equal opportunity and are committed to meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA). We have developed the following policy and plan in connection with this commitment:

Accessible Customer Service
Pro Door is committed to excellence in serving all customers including people with disabilities. Pro Door uses reasonable efforts to ensure that the policies, procedures and practices established in the Customer Service Standard are consistent with the following principles:

  1. Dignity
  2. Independence
  3. Integration, except when alternative measures are necessary to meet the needs of people with disabilities
  4. Equality

Click here to view the plan.
Information and Communications
Pro Door is committed to accessibility and to making reasonable efforts to provide its communications, information and feedback process available upon request to persons with disabilities in a format that meets their needs.

If you need information in an alternative format or through communication supports, please contact us and let us know what your individual needs are.
AODA Request for Service Accommodation
We welcome your comments, questions or suggestions about the provision of our goods or services to people with disabilities. Please contact the HR Department by direct mail, by telephone at 416-676-1117, or fill out the short form below to share your comments or request a copy of our accessibility policy.
Did we respond to your customer service needs today?
Was our customer service provided to you in an accessible manner?
Did you have any problems accessing our goods and services?